MH RETAIL — SHIPPING & RETURNS POLICY
Shipping:
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We deliver within the United Kingdom only.
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Orders are processed within 1–2 business days once payment is confirmed.
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Tracking information will be provided via email once your order is dispatched.
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Ensure the shipping address provided is correct and accessible.
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MH TRADERS is not responsible for delivery delays caused by the carrier.
Returns:
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Items can be returned within 14 days of receipt, provided they are unused, in original packaging, and include proof of purchase.
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To initiate a return, contact info@mhktraders.co.uk with your order number and reason for return.
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Refunds are processed within 7–10 business days after inspection of returned goods.
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Return shipping costs are non-refundable unless the item is defective or sent in error.
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Items used, altered, or damaged after delivery are not eligible for return.
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For defective or incorrect items, notify MH TRADERS within 48 hours of delivery, including images for verification.
MH AUCTION — SHIPPING & RETURNS POLICY
Shipping:
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Auction winners will receive shipping details during checkout.
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Delivery is within the UK unless otherwise specified in the listing.
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Each auction listing details the product condition and dispatch times.
Returns / Refunds:
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Returns are not accepted once delivery has been accepted.
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If an item is not as described upon delivery, customers may refuse the delivery for return and review.
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All auction sales are final; winning a bid forms a binding contract to complete payment.
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Refunds are only considered in cases of incorrect or undelivered items due to seller error.